Frequently Asked Questions

We can offer you US$90 + taxes. (Will depend on the category of the room or the negotiation with the client). 

Includes buffett breakfast, welcome drink, shoe polishing and car wash. 

No, but they can make use of the Pool of Hodelpa Gran Almirante or Hodelpa Garden Court. 

We do not have in the hotel, but there are several nearby.

We have 84 rooms of different categories. 

Includes Superior Executive Room (will depend on room type).

No.

No.

Yes.

Yes, we have 24-hour surveillance.

Not right now, due to new COVID protocols.

Yes, it is located on the 3rd floor.

6 levels.

You can visit parks, shops, churches, museums, cultural murals, banks, restaurants, bars (you specify the place)  .

Yes (specified depending on what you are requesting or looking for).

Yes, although it will depend on the time in which you make the query. 

We have several options at home, or you can go to the laboratory. 

Breakfast 6:30 am to 10:00 am, Lunch and Dinner from 12:00 pm to 11:00 pm, Room Services until 10:30 pm. 

In the Model Market or Plaza del Sombrero and in different you have nearby.

No.

Gladly, it is...

Yes, the service is with prior reservation or established schedules. 

Yes, the rate is ...

For more information on the cost of the test, please contact our Guest Services.

If a guest receives a positive test while on the property that prevents departure, the cost of quarantine at the property will be covered by the customer, where they will be supplied with everything necessary, and food will be provided to the door. The extended stay due to quarantine includes the guest and his/her companion sharing the same room. This program remains valid if government travel regulations are in effect.

No, the Covid-19 test must be covered by the same customer.

For guests traveling to countries that do not accept the viral antigen test, it
includes the provision of the required PCR test at an additional cost to the guest. Full details about the location and prices of customer service testing can be found.

Your companion must remain in the same room.