Frequently Asked Questions

Your stay with us not only includes the amenities of a bright and comfortable room in the heart of the historic part of the city, but you will also enjoy a succulent buffet breakfast.

As we do not have a swimming pool in our facilities, we are pleased to invite you to enjoy relaxation spaces in the fabulous swimming pools of our sister hotels Hodelpa Gran Almirante and Hodelpa Garden Court. 

We do not have a nightclub in our facilities, but fortunately, there are several lively options nearby that will surely provide you with a unique nightlife experience.

We have 84 options designed with our guests' preferences in mind.

We all love our pets.  At this time, however, our regulations do not allow us to accommodate them.

 Yes, our parking is included! Your vehicle will be safe and accessible throughout your stay.

Yes, of course! Our gym is located on the third floor and equipped to offer you a space where you can take care of your physical well-being while you enjoy your stay with us.

We're pleased to have six levels full of amenities waiting for you to explore! From the entrance to the rooms, each level is designed to give you an unforgettable experience.

You will be staying in the very heart of historic Santiago, so you will be very close to its churches, parks, stores, most traditional and significant cultural centers. Restaurants, markets, pedestrian streets, music and dances, as well as the wonderful murals that adorn the area of Los Pepines, just steps away from our hotel. Get ready to live a true local experience.

The area is safe for walking, although we recommend considering the time of day for a quieter experience. We are always here to give you additional advice and ensure your well-being.

Our restaurant offers the warmth of breakfast from 6:30 am to 10:00 am, delicious lunch and dinner options from 12:00 pm to 11:00 pm, and if you prefer to dine in the privacy of your room, room service is available until 10:30 pm.

You can purchase cigars at nearby places such as Mercado Modelo or Plaza del Sombrero. In addition, there are several stores within walking distance that also offer a selection of options.

Yes, we offer free shuttle services to and from the Cibao International Airport to make your trip more comfortable. We recommend making reservations in advance or following our established schedules to ensure a smooth experience.

Yes, we offer dollar exchange service and the rate is adjusted according to the exchange rate of the day to guarantee you the best deal.