Frequently Asked Questions

Check-in is available from 3:00 pm, giving you time to settle in and relax. Check-out is at 12:00 pm so you can make the most of your stay.

At this time, we do not have a swimming pool. However, we are committed to making sure you enjoy your time with us to the fullest.

We will accommodate your payment preferences. We gladly accept cash in US dollars or Dominican pesos, we also handle VISA and MASTERCARD payments.

Of course! the gym is a free service that is part of your experience. If you are not staying at the hotel, you can also enjoy it by paying a small additional cost for its use.

Our bar is open until 11:00 PM so you can enjoy your favorite drinks and we look forward to sharing happy moments with you!

For now, we do not have a terrace bar, but we are open to make your visit unforgettable in other ways.

Yes, we have free parking available for you! We want to make your life easier and for you to enjoy your visit to the fullest.

Unfortunately, at this time, we are unable to welcome pets at our hotel. However, we are here to offer suggestions for pet-friendly accommodations in the area.

We are located 27.1 km away, and it should take you about 31 minutes to get there by car.

We value the health and well-being of our guests, which is why all our rooms are designated as non-smoking. We appreciate your kindness in respecting this policy.

Yes, we do offer laundry service, let us take care of those details so you can just enjoy your stay.

Of course we can! For these details we have available our romantic package for only USD$60, this includes decoration with petals and candles, plus a bottle of cider and chocolates.

Yes, we offer a "Getting Ready" service, for availability please contact us directly by calling the hotel (809) 688-7799. We look forward to hearing from you!

Yes, we have a cozy meeting room to make your meetings more productive and enjoyable, with space for up to 10 people. This space has everything you need for your activity. We also offer additional services such as coffee breaks upon request.

We are open from 7:00 AM to 10:00 PM, so you can enjoy your meals in a warm and cozy atmosphere.

Our delicious breakfasts are served from 7:00 AM to 10:00 AM. We are excited to be a part of your joyful mornings.

Yes, there is the possibility of saving you a meal option, we just ask that you let us know in advance by contacting the hotel directly (809) 688-7799.

Of course, we can prepare a cold breakfast to go, just let the hotel know your request in advance. We will be happy to provide you with a delicious and practical option to start your day.