Frequently Asked Questions
Check-in is at 3:00 pm, while check-out is at 12:00 pm. Late check-out can be requested and is subject to availability. Please be sure to contact the reception before your departure time. They will be able to assist you with availability and costs.
Please note that pets are not allowed in the hotel.
There are 2 rooms (On request) for these purposes, with the appropriate equipment and elevator for access to the themed restaurants that are on the second level.
Yes, we are a family hotel with specific adult areas. We offer a variety of resort activities for children and adults.
Wi-Fi is available free of charge in the rooms and public areas.
You can access the rates and cost at the following link: Book Now
All prices are per person per night.
Yes, the Hotel has a medical dispensary with 24-hour services.
Yes, it offers beach towels, which you can find in the Pool area, from 8:00 am-6:00pm.
If we have Daypass for individuals and special packages for groups.
Yes, we have laundry service available at an additional cost ($) from 9:00 am -5:00pm.
There are 4 themed restaurants: Oregano with authentic Dominican specialties, Amicci, Italian-style food, Lolita with the rich Taste of Mexico and the Bígaro with the best selection of lobsters in seaside.
The dress code of all our restaurants is casual. Formal shorts or shorts, dress shirts, polo shirts or formal sandals. (Wet clothing, visible swimsuit, not sleeveless shirts or Flip flops are not allowed.) Special events and dinners require an outfit according to the activity.
Yes, he has a sports pool bar.
Yes, at an additional cost, we have the best selection of lobsters, and a captivating restaurant abroad, facing the sea and you can choose the place you want.
Credit Cards/Cash/Transfers (Mon-Fri)
You can contact our reservations department by calling or sending a message via WhatsApp at 809-683-3636 or email us at reservas@hodelpa.com indicating the name of the person who made the booking and the hotel you will be visiting. We also recommend that you review your spam mailbox.
Please contact the hotel directly by email: guestservicesepp@hodelpa.com
Or phone 809-320-6226.
By contacting our Event and Banquet Manager Ms. Yanilka Del Valle Aquino directly at: ydelvalle@hodelpa.com, or at 1-829-420-4234.
We have different salons: ATLANTIC A, ATLANTIC B, ATLANTIC C, or GREAT ATLANTIC A+B+C., as well as Gazebo areas and beach areas to celebrate a dream wedding. You can choose a combination of options (Beach and Lounge), Air-conditioned lounges, swimming pools and gardens. All this adaptable to different formats and quantities, with all the comfort of events at the highest level and with the most advanced technology to cover all the needs of your celebration.
We offer different packages for your honeymoon in our exclusive adult area with private Jacuzzi in your room or private pool and different options to celebrate birthdays of all kinds.
If you make your reservation by a Booking Engine, once the purchase process is complete, a locator number will appear on your screen, and you will receive an email with the status of the reservation (confirmed or pending confirmation). You will need to check your email within 24/48 hours of purchase to verify that you have received the confirmation email along with the voucher you must present at the property.
By the same way you have made your reservation or by contacting our reservations department send us an email reservas@hodelpa.com or calling 809-683-3636.
Contact our hotel team, who will send you a copy of your invoice, email cuentasporcobrarepp1@hodelpa.com.
Yes, you can bring musical orchestra. It is required to cover the consumption of musicians, as well as power plant for the orchestra.
Yes, with the payment of a fees.
Suggest the 5:00 p.m. is a cool time and with enough time to take pictures in sunlight.
The schedule is suggested from 7:00 p.m. to 11:00 p.m.
Where the client considers in the property.
Yes, in the beach area.
National flowers and colors at the customer's choice.
You are the person assigned to assist you from your first contact at the hotel until the closing of the event.
We offer on-demand package service.
It can accommodate up to 800 normally capacity for 112 with Mitur Ap forums.
The conference room is 13 feet high.
500 square meters.
Yes, if you are booking for open activities and are part of the guests.
Services include the furniture to be used.
Service available at an additional cost.
Service available at an additional cost.
Yes.
In our Banquet Kit you can find a wide gastronomic offer so that you have this service inside the property, since, for quality control reasons and protocols, food must be prepared in the hotel.
The share is enough for one person.
Yes.
Yes.
They come from the Jarabacoa Valley.
We have available national president beer, red wine, white wine, rosé wine and sparkling wines.
Yes.
Yes, at an additional cost
