Frequently Asked Questions
Yes, internet access is completely free for our guests. The WIFI speed we offer is 15/3, designed to provide you with an efficient connection.
Check-in is available from 3:00 pm, giving you time to settle in and relax. Check-out is at 12:00 pm so you can make the most of your stay.
Our breakfast is served from 6:30 am to 10:30 am, so you can start your day with energy. In addition, in the restaurant we await you with delicacies from 11:00 am to 1:00 am, so you can enjoy exceptional flavors throughout the day.
Our pool is available from 9:00 am to 9:00 pm, offering you an oasis of serenity. The fitness center awaits you from 5:00 am to midnight, giving you the flexibility to work out at your own pace.
Yes, we do. We offer the service of extra beds in the room.
For your convenience, we have an ATM located in the parking area.
Yes, we have parking available, and best of all, it is free of charge.
Currently, we cannot cancel reservations made through Online Travel Agencies.
We are only 20 minutes from the airport, allowing you to enjoy a short and comfortable ride to our hotel.
Yes, we gladly offer shuttle service to the Cibao International Airport (STI), and to ensure a smooth trip, we recommend you to make a reservation in advance.
The fun never stops! Our casino is open for you Monday through Sunday, from 9:00 AM to 5:00 AM. If you need more information or have any questions, don't hesitate to call us at: (809) 582 7304
We would love for you to enjoy a memorable day with us! Although we do not offer Day Pass at our hotel, we are pleased to inform you that this option is available at our lovely Hodelpa Garden Court.
We appreciate the love of pets, but at this time, we do not accept animals at our hotel.
Of course, we are happy to assist you with cancellations or modifications to reservations, although costs may vary depending on the reservation made. To make a reservation or discuss any changes, please feel free to contact us at (809) 583-6666.
Absolutely! We have designed special group rates with a warm touch, so that everyone benefits from a unique experience.
At this time, we provide you with a cozy room so you can get ready comfortably.
We take care of providing you with the furniture you require as part of our attention, so you can make the most of every moment.
We are here to make your experience as personalized and enjoyable as possible, the menu is available upon request.
You're more than welcome to enjoy our restaurant, even if you're not staying with us! We would love to have you as our guest.