Our Philosophy

  • TOP QUALITY
  • EXCELLENT SERVICE
  • SATISFIED GUESTS AND EMPLOYEES
  • HIGHLY QUALIFIED STAFF

HODELPA'S dual role as owner and operator provides us with a unique opportunity to see and meet the needs of those who have entrusted their financial investments to us. Thus, we set the maintenance and improvement of our hotels as our priority. By offering impeccable services, we hope to ensure a high level of repeat business as well as increased profitability.

HODELPA IS A CONTINUALLY EVOLVING ORGANIZATION. Our goal to provide complete satisfaction to our guests, our employees and our suppliers is a unique and innovative philosophy in the hotel business.

HODELPA'S MOST VALUABLE ASSET IS ITS PERSONNEL. We conduct ongoing training for our staff throughout their employment, not only in their area of responsibility, but in all the areas directly or indirectly affecting their performance. The end result is a competent and well organized team. Commitment to the HODELPA philosophy is emphasized in workshops that are conducted three times a year for management personnel and staff from all of our hotels.

HODELPA'S PRINCIPLES ARE WELL DEFINED. Our personnel is specifically targeted to be part of an efficient, well-motivated and productive team. This not only helps them to improve their daily performance but allows them to develop as individuals. Our executives possess and utilize qualities such as objectivity, creativity, teaching, fairness, planning, effective communication and consistency. This personal growth manifests itself to guests and visitors as top quality service and polished attention to the little things. This has given us the HODELPA CORPORATE MOTTO: “We are people of details”.

This attention to detail is evident as soon as you first enter one of our hotels and receive a warm welcome and a bright smile from the doorman.

about us

It is also visible in the operational departments’ handling of relationships with our suppliers. This attention to detail ensures a smooth operation.

Our staff is proud to be part of a company that cares about them. Our guests and visitors, who enjoy the amenities and activities available to them in our hotels, are the fortunate recipients of top quality service, rendered by a satisfied and well trained work force.

HODELPA offers its guests first class comfort in facilities that were built with the express purpose of providing a variety of activities and entertainment with a tropical, Caribbean atmosphere. Our activities program offers water sports, tennis and horseback riding at our beach hotels, and nightly entertainment with discotheques, casinos and shows. Those who prefer a more casual and tranquil stay will find that peace and quiet are also built into this tropical paradise.

HODELPA strives to offer the highest quality food and beverage services. Dishes to satisfy our guests’ discriminating tastes have been carefully selected from local and international cuisines. The beach hotels offer the All Inclusive plan and “a la carte” restaurants are also available, offering a wide variety of options.

THE HODELPA FAMILY OF HOTELS seeks to guarantee the full development and success of its business. We understand the need to balance maintenance, occupancy, rates and expenses to ensure cost efficiency as well as continued profitability. The daily contributions made by our executives and staff are enhanced by their wealth of experience in the hotel business as well as their knowledge of other economic sectors.